A transparent load record identifies the booked freight, shows the final agreed rate and links to the supporting confirmation. It also shows the agreed dispatch percentage, the revenue it applies to and the resulting fee. The carrier should be able to follow the calculation without reconstructing it from messages.
Verify the booked rate
Record the broker, route, pickup and delivery appointments, final agreed rate and supporting rate confirmation. An advertised rate or initial quote is not the same as the rate actually booked.
If commercial terms change, keep the updated confirmation and explain the adjustment. Distinguish freight charges from any other amounts so the carrier can reconcile the record to the agreement and eventual payment.
Follow one clear fee calculation
Lanehouse charges a single dispatch percentage agreed with each carrier before service begins. The service agreement defines that percentage and the revenue it applies to. There is no additional surcharge for negotiating a higher rate.
Dispatch fee = agreed revenue amount × agreed dispatch percentage.
- Show the revenue amount included in the fee calculation.
- Show the percentage agreed for the carrier.
- Show the resulting dispatch fee separately from other charges.
- Explain any adjustment to the revenue amount or fee.
The calculation uses the same agreed percentage when a load’s rate changes. Negotiation is part of the dispatch service. Lanehouse sets out the carrier’s specific pricing in the service agreement. Our compensation is the agreed dispatch fee, shown separately from the full booked rate.
Connect the load to the plan
Keep the route, empty miles, appointments, driver availability and next pickup with the load details. The rate confirmation shows the booked terms. The plan shows how the load fits the truck’s week.
The load, the rate and the dispatch fee. Clear in one record.
Connect the record to the week
At the weekly review, individual load records should reconcile to completed loads and the agreed dispatch fees. Keep planned, completed and paid amounts distinct. A booking is not proof of collection, and a projected reload is not completed revenue. Invoice timing and the revenue included in the fee calculation follow the service agreement.
Use the weekly totals to plan ahead: where the trucks finished, how many empty miles they ran and which lanes kept them moving.
Read how Lanehouse approaches visibility, or explore how to compare two loads.